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SEND - ​Additional Information

​The Service

Tuition, Medical & Behaviour Support Service (TMBSS) is a well established and successful Pupil Referral Unit (Service). We provide educational provision for students unable to attend mainstream education for a variety of reasons.

The Service currently meets the needs of students with a range of needs. A lot of our pupils have social, mental health and emotional difficulties which seriously affected their ability to cope with mainstream education. We also support pupils with a variety of medical needs in and out of hospital. Some of our pupils have difficulties with communication and interaction or cognition and learning as well.

Quality Assurance

We believe that effective leadership and management at all levels are essential.
TMBSS has been judged as ‘outstanding’ in two Ofsted Inspections in 2005 and 2008. The Service was identified
as one of the best twelve Schools/Pupil Referral Units (PRUs) in the Country in recognition of long term outstanding performance (HMI 2009).

In July 2013 the service was judged as ‘good’ with ‘outstanding’ in the category of behaviour and attendance.

We have a Governing body comprised of individuals experienced in their fields, including two serving Shropshire Head Teachers, who carefully monitor the work of the service.

​Benefits of Using the Service


  • Excellent progression rates and outcomes for students, including superb results in GCSE, vocational and foundation level courses.  
  • A proven track record of successful intensive work with disaffected pupils and subsequent reintegration back into mainstream settings.  
  • Extremely low NEET figures with almost all students progressing to further education, training or employment.  
  • Ability to offer personalised learning programmes tailor-made to match students' individual needs.
  • Skilled and experienced staff who are able to support the most troubled students and their families.  
  • Providing a structured environment with well defined boundaries in terms of learning and behaviour.  
  • Benefit of six purpose built Education Centres, located in key Shropshire towns.

Strategies / Practices that are key to the success of TMBSS


Developing the strengths within the Service:

For example, the curriculum is led by inspired teachers who have a love and knowledge of their subjects.  This enables best practice to be modelled and teacher support to drive up standards and enable staff to deliver to a high level.  This approach is not confined to formal academic subjects, but also includes sport, outdoor education, extended art projects and environmental studies.  In these areas the Service places a high value on creativity and flexibility and has endeavoured to develop expertise and national levels of accreditation.

Effective Curriculum:

The Service has a full commitment to academic success and works to ensure every pupil can reach their maximum potential.  

This can only be achieved with highly effective teaching and learning and, fundamental to this, is well organised curriculum based on raising standards and inspiring pupils.  Diversity is important, as is the balance of formal learning opportunities and extended curriculum learning.  

The ability to integrate formal and informal learning is essential to build pupil confidence.  To this aim the Service has developed the ASDAN Programme, Forest School, John Muir National Certification, Land-based Studies, Paddle Sports, Global Citizenship, ECO Awareness and community-based projects.  

High priority is given to vocational programmes for KS4 pupils with personalised learning a key component to planning and delivery of the above.

TMBSS staff liaise closely with mainstream colleagues to ensure as much continuity as possible. We have an experienced and flexible Access Team to support pupils who are on shared placements or require additional support to engage with the curriculum.


Assessment and monitoring pupils' progress:

The Service has developed a range of assessment processes to ensure that children's cognitive and social emotional levels are understood, giving the best opportunity to plan and build on pupil progress.  Individual pupil assessment, group assessment and overall Key Stage assessments are carried out on a regular basis.  

The Service works with other professionals, particularly Educational Psychologists, to build an accurate picture of pupils' learning ability and style.  The Service helps motivate pupils by accrediting areas of study at local and national levels.  All pupils enjoy success and this is a key element to motivating pupils' progress.


Communication, consistency and commitment:

The above three words describe how all members of the Service work together.  The Service has developed standards of practice, which include planning, teaching and learning, pupils' behaviour, which are embedded across the whole Service.

The Service has high expectations for pupils and we will not let children and young people down by accepting second best.  

These principles are particularly important as most of our pupils are experiencing a time of transition in their education. It is essential that key people are consulted and well informed at each stage of the process. We have a system of reviews but most effective is our regular and open contact with home.


Parents as Partners:

This is a genuine principle of the work of TMBSS.  Parents are involved at the very earliest stage, with the Head of Service visiting their homes to discuss the possibility of a placement and a subsequent visit to the nominated Education Centre.  Parents continue to be involved throughout the assessment period, attending the Sixteen Week Review Meeting where their comments are sought and recorded, in terms of pupils' progress and outcome.  

Parents are encouraged to feel that they have a significant role to play. Communication between parents and the Service is excellent and we encourage them at all levels.  Positive Weekly Reports covering pupils' academic and social progress help keep parents informed.  All Education Centres have an open door policy, encouraging face to face meetings with parents. Open days, concerts and exhibitions are arranged on a regular basis.

Networking with fellow professionals:

Much more can be achieved when people are genuinely respected and supported.  

We have developed excellent working practices with Child and Adolescent Mental Health Service (CAMHS) and medical practitioners where there is mutual support regarding the work we do, sharing of information and genuine discussion about ways forward for young people and their families.  Links with the Educational Psychology Service is based on mutual respect and contributions reflect the speciality of Educational Psychologists' knowledge.  Partnership with Shropshire Targeted Youth Support and the support pupils receive is a key element to preparing for Sixteen-plus Options.  Our relationship with the Local Authority is well established.

Outline of Provision


Currently the Service offers full time educational provision for all students. Teaching allocation of twenty-five hours per week is the current recommended requirement for non-medical referrals. Students with medical needs will receive a minimum of five hours per week, depending on individual need and circumstances.

This will normally be undertaken in one of our Education Centres but, in exceptional cases, pupils can be taught at home on a reduced timetable appropriate to their needs.  All pupils follow the National Curriculum and study to GCSE and national examination levels.  

Pupils will also be encouraged to develop their personal emotional skills through an extensive outward bound and PSHE programme.

Pupils are given opportunities to contribute their views about their own programmes through their relationship with key members of staff.  They are asked their opinions on how they feel they are progressing and what they want to achieve. Older pupils are able to attend reviews.

Each centre has forums where pupils can offer ideas about the activities / facilities in the centre. These include school councils and committee meetings, such as Eco committees.



Schools should seek advice on referrals from an Educational Psychologist, Medical Consultant or other relevant professional specialising in the pupil's difficulties. This will form the basis of the rationale for referral.

Schools can refer students to TMBSS where there is evidence that the pupil's difficulties are significant and advice and strategies have been implemented by the school.

Both LA schools and academies can submit referrals to the LA to be considered at panel for an LA commissioned place. It is possible for referrals to be made direct to TMBSS but schools or the referring organisation would be responsible for funding. These cases would still be raised at the LA panel.

For more information please contact:

Mrs. Kay Redknap, Head of Service Telephone 01743 210861/2

Mrs. Cyndy Humphreys, Programme Director (Medical Referrals)

Telephone 01743 367369

Mrs. Lisa Bloomer, Assistant HeadTeacher (SENCo)

Telephone 01584 876129